Shipping & Information
We are proud to offer Free Insured Express Priority shipping worldwide for all orders over the value of $99.99.
All orders will be dispatched from our warehouse within 1 business days. In peak periods please allow 3 days for dispatch.
**All shipping times exclude clearance/customs delays**
LOST/MISSING PACKAGES
Tech Magnet™ is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If the parcel is showing as being delivered by the local courier to the correct address, we are not liable to offer a replacement.
In the event we have made an error, we will take full responsibility for the original order and issue a replacement at no charge.
SHIPPING LOGISTICS
For logistical reasons, items may sometimes be sent in separate packages, even if they are from a combined order. In this event, all packages are allocated their own unique Tracking No. that can be tracked here https://ccprostudio.com/pages/track-your-order
For UK orders you can also track your order with Royal Mail once on their system
https://www.royalmail.com/track-your-item?spm=a2g0s.9042647.4.3.4a154c4dIJBgZs#/
CUSTOMS & VAT UK
Following the UK's departure from the EU VAT scheme on 1st January 2021, VAT is now charged at the point of sale at the current UK VAT rate of 20%. For all orders placed after 01.01.21, UK VAT will be declared by and is the responsibility of us, the company, in line with the new UK Brexit Legislation.
UNITED STATES
Customers in the United States can order goods valued up to $800 per day and enjoy duty-free entry to the USA.
Customers in the U.S. should be aware that the de minimis threshold applies to a single product shipped across the border on a single day. Shipments cannot be broken down into smaller parts in order to avoid duties—in other words, a $1,500 item cannot be separated into three $500 shipments in order to meet the de minimis and avoid duties.
REST OF THE WORLD
When purchasing from us, you are liable for any additional customs and import fees should they be applied in the country of destination.
**Due to the on going Coronavirus COVID-19 pandemic, our logistics and delivery services have been impacted and we have been experiencing some delays.**
UK Head Office
EBE Commerce LTD
V06 Baltic Creative Campus
49 Jamaica Street
Liverpool
L1 0AH
UK